CreatorStage · FAQ
Frequently Asked Questions
Answers for creators, members, and viewers using CreatorStage.
For Creators
Building Your Stage
What is CreatorStage?
CreatorStage is a platform where creators can present their work in a structured, cinematic format, connect with audiences, and optionally offer products and experiences alongside their content.
What kinds of creators can use it?
Filmmakers, musicians, authors, comic creators, podcasters, artists, and storytellers can all build stages on CreatorStage.
What types of content can I include on my stage?
You can include videos, images, books, flipbooks, music, audiobooks, podcasts, products, and personal stories. Each stage is modular, so you can build an experience that fits your work.
Can I add music or audiobooks to my stage?
Yes. CreatorStage includes an audio player that can be used for songs, audiobook chapters, podcast clips, or narration.
Can I control how my videos appear on my stage?
Yes. Videos can be added as standard watch content, synchronized shopping experiences, or both. This allows you to keep your stage content-focused while optionally adding product interaction where it fits naturally.
Can I use my existing YouTube or Spotify links?
You can link to external content for discovery purposes, but only content hosted directly on CreatorStage counts toward your creator earnings pool. We recommend uploading your monetized content directly to your stage so every view earns for you.
How do I earn from my content?
When you upload content directly to CreatorStage, every view on your hosted content contributes to the monthly creator pool. Pro and Premium members share that pool based on their view counts — the more your audience watches, the more you earn. Your product sales are separate — you keep 100% of those, always.
Do I keep my sales revenue?
Yes — 100% of it. CreatorStage never takes a cut of your product sales. The platform earns through subscriptions and premiere ticketing only. Your sales revenue goes directly to your connected store.
Do I get my fan email addresses?
Yes. CreatorStage is built to help creators maintain direct relationships with their audience instead of renting access through third-party platforms.
Can I sell physical and digital products?
Yes. CreatorStage supports digital items and physical products — merch, downloads, prints, books, and more — depending on your plan and store setup.
What storage do I get for my hosted content?
Starter plans include 1 GB. Pro plans include 50 GB. Premium plans include 200 GB. All hosted content on Pro and Premium plans contributes to your creator earnings pool.
Can I create a stage for a series or brand, not just myself?
Yes. A stage can represent a creator, a series, a story world, a music catalog, a comic universe, or another branded content experience.
What happens after I submit my stage?
After submission, your stage is privately created and reviewed before publishing. This helps ensure that your content, links, and layout are working correctly. Once approved, your stage is published at your custom URL.
Will my stage go live automatically?
No. Submissions are reviewed before publishing to help maintain consistency and quality across the platform.
Can I update my stage later?
Yes. Stages can be updated over time as your content evolves. CreatorStage is designed to grow with your work.
What happens if my URL name is already taken?
If a requested stage URL is unavailable, a variation will be created automatically to keep each stage address unique.
Features
Content + Shopping
What is synchronized shopping?
Synchronized shopping allows products to appear at specific moments during a video. Viewers can discover and purchase items connected to what they're watching without breaking the experience. You keep 100% of every sale.
What is the difference between a Watch video and a synced shopping video?
Watch videos appear in the main video section and play without product overlays. Synced videos include timed product prompts and are displayed in a separate section of the stage — so viewers can choose whether to watch content or engage with products.
Can I use the same video in both sections?
Yes. A video can appear in your Watch row for viewing and also in your Shop the Scene section with synchronized product moments.
Can viewers turn shopping off while watching?
Yes. Viewers can enjoy content with or without shopping prompts using the Shop On/Off control.
Can I build an interactive music or book experience?
Yes. CreatorStage supports immersive experiences like songbooks, flipbooks, story worlds, video collections, and other multi-format stages.
For Members + Viewers
Watching + Exploring
Where do I watch videos on CreatorStage?
Videos are viewed directly on each creator's stage page. CreatorStage also features discovery areas where you can browse content across creators and explore new work.
Do I need an account to watch content?
Some content is publicly accessible. Other features may require an account depending on the creator's setup.
Do I have to interact with shopping while watching?
No. Shopping is optional. You can watch content normally, or choose to engage with products when they appear. The experience is designed to stay immersive first.
Can I save favorites or watchlists?
Yes. CreatorStage supports saved items, favorites, and watchlists for members.
Can I browse by category or creator?
Yes. The platform includes featured content, categories, story worlds, creator stages, and music collections for discovery.
Can I buy directly from a creator's stage?
Yes. Purchases are completed through the creator's connected store or checkout system.
Account + Help
Support
How do I get help with my account or stage?
Visit the Contact page and send us a message with as much detail as possible.
Where can I see pricing?
Visit the Pricing page for current plans, storage tiers, and creator earnings details.
What if I'm just getting started?
Start with a free Starter stage, explore examples, and build from there. You can upgrade to Pro or Premium anytime to unlock hosted video, the creator earnings pool, and more storage.
Still need help?
Reach out directly if you don't see your question answered here.
Contact Us
Ready to build your stage?
Upload your content, earn from every view, and keep 100% of your sales.
Start Your Stage